Enhanced Protocols

We thank you for your trust in us. Your safety and comfort have always been the highest priority and it is even more so now. We have enhanced and adopted many new procedures throughout Ancaster Mill to keep you safe and allow you to fully enjoy your experience with us.

Enhanced Cleanliness

We have significantly increased our disinfection practices in all areas of Ancaster Mill including staff areas and all shared public spaces. We have removed items that are unable to be sanitized and are providing single-use options. Additional employees are scheduled and trained to focus on enhanced cleaning, using certified disinfectants, and to monitor social distancing standards.

Heightened Guest Safety and Comfort

We will operate at a reduced capacity to ensure adequate time for sanitization protocols and to provide additional personal space for all of our guests. Hand sanitizer is easily accessible and we have reduced points of contact and minimized use of shared spaces.

Empowered and Educated Employees

We have trained employees on enhanced health & safety measures, correct procedures for wearing PPE, social distancing awareness, and increased cleaning protocols. All employees self-screen and monitor temperature upon arrival to work and are well informed on case notification protocols.

Guest Assessment

For the safety of our staff and other guests, we ask that all guests go through a self-assessment before entering the property.